SITA is the world’s leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry. We

apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport.

We design, build, and support technology solutions all with one vision to create easy air travel every step of the way. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Are you ready to explore the opportunities?

Scrum Master

The Senior Scrum Master is a servant-leader for the Scrum Team and as this is an Individual Contributor role the Scrum Master leads from a position of influence. The Scrum Master helps the team to understand Scrum theory and values. They act as the conscience on the Scrum team ensuring team members live agile values and principles and follow agreed Scrum processes practices and behaviours. Scrum masters are committed to the Scrum foundation and values but remain flexible and open to opportunities for the team to improve their velocity.

What you will do

• Guiding the team and organization on how to adopt Agile/Scrum practices processes and values.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution or being judged with an emphasis on healing and problem-solving.
• Facilitating getting the work done without coercion assigning or dictating the work & facilitating discussion decision making and conflict resolution & facilitating team ceremonies such as the daily stand-up sprint planning, end of sprint demo and retrospective meetings.
• Acting as the conscience of the team especially when evaluating Doneness or Readiness criteria.
• Supporting the team on the use of planning tools to enable tracking of progress with User Stories and Features via Sprint and Release Burndowns
• Assisting with internal and external communication, improving transparency and radiating information & Acting as a shield for the team from outside distractions and interferences.
• Supporting and educating the Product Owner especially regarding scrubbing and maintaining the product backlog
• Providing all support to the team using a servant leadership style whenever possible and leading by example & guiding the team on self-organization.
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization.
• Coach others to flow in the zone thereby identifying and compartmentalizing anxieties fears hindrances & coach the scrum principles methodology and processes for a scrum team



Qualifications

Who you are

• A bachelor’s or master’s Degree in IT/Computer Science
• Quality experience in playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles practices and theory
• 8+ years of overall experience of working in a Software Development organization (Aviation industry preferred)
• 5+ years of Experience in applying Agile Manifesto in the process of software development & delivery
• Experience in managing change in the production environment
• Knowledge of various IT tools and techniques for IT project planning and organizing
• Experience in practicing Scrum Methodology in the process of software development & delivery
• Scrum Master Certifications
• Facilitate the development of complex projects within the frame of the Agile DEVOPS methodology
• Agile DEVOPS methodology & Azure DEVOPS is a plus

WHAT WE OFFER:  

SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:

🏡 Flex-week: Work from home up to 2 days/week (depending on your Team's needs).

⌚ Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager.

🌎 Flex-location: Benefit for 30 working days from anywhere around the world each year!

🙌🏽 Competitive benefits according to the local market

SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.

Information for Recruitment Agencies:

SITA as well as all related entities do not accept any candidate submission from unsolicited third parties. Candidates presented by unsolicited third parties (such as recruitment agencies, head hunters etc.), will not be entered into the recruitment process and will not be considered further. Further on, no contractual relationship will result out of such a submission between SITA and a third party. SITA is not obligated nor willing to pay any fee to third parties submitting candidates in this manner. Your data is handled according to the compliance guidelines of SITA.

Data Processing:

SITA is proud to be an equal opportunities employer. We are committed to providing equal access to employment opportunities to all prospective employees within the recruitment process. SITA complies with and supports all national and local laws pertaining to non-discrimination. Please note that SITA is supported by Serendi for Talent Acquisition Services. As their Recruitment Process Outsourcing provider Serendi is exclusively in charge of the above-mentioned position. Your data is handled according to the compliance guidelines SITA. Please see the Recruitment Data Privacy Statement for more information. If you have any questions your recruiter will be happy to help. www.serendi.com